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                                       Policies

Payment Policy

The last Monday of each month you will receive an invoice for the following month.  At the first lesson of each month you pay for all the lessons in that month. This will usually be 4 lessons, but occasionally there may be 5 depending on how the days of the month fall.

A $30 late fee will be assessed for payments not made by 15th of each month.


Attendance and Make-up Lesson Policy

Please realize our time to teach is limited and you are paying for and reserving our time each week.

In order for you to receive quality teaching from a full-time instructor, Martin's Music cannot afford to be flexible with these attendance policies. Please ensure that you understand them and can abide by them. We, and the majority of our students, feel these policies are straightforward and reasonable. Thank you for following them.

You are financially responsible for missed lessons. Keep in mind that this policy is to ensure that the instructor is compensated for the time that they have set aside for you.  If your schedule changes or you find that your scheduled lesson time just won't work for you, let us know and we'll be happy to help find a lesson time that works for you

Exceptions will be made in case of student illness or injury.  If the student is sick, please notify us by 2:00 pm the day of the lesson.  If a make up lesson cannot be arranged, a credit will be issued the following month.

If you have to miss a lesson we will be happy to try and find a time to make up the lesson. 

If your teacher has to cancel a lesson, a credit will be issued the following month. 

Withdrawal Policy

30 day notice is required for withdrawal.

Bad Weather Policy

If we are having inclement weather please expect your teacher to be there for your lesson.  We will contact you if we are not going to be able to make it.  If we have to cancel due to bad weather, a 50% credit will be issued the following month.

 

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